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Customer Service

 

Performance Promised, Promise Fulfilled

Ordering
We offer 4 easy options:
 
OPTION 1
Order online by pressing the “buy now” button to add products to your shopping cart and then proceed to submitting the order using your credit card details.
 
OPTION 2
Phone your order through with your credit card details.

OPTION 3
Fax your order through with your credit card details.
 
OPTION 4
Post a cheque with your order.
 
All orders are despatched by courier, which requires a residential or commercial address. Please remember to include your phone number with your order.

Processing
Orders are processed within 24 hours, then delivered between 2-5 working days, depending upon destination. If a delay is anticipated, we will contact you.
 
Guarantee
All Natures Science products are backed by a 12 month guarantee.  Just return the faulty product for a full refund, or you may choose to receive a credit note.

12 months Return Policy
Your satisfaction with our products is of the greatest importance to us.

Privacy Policy
All personal information supplied will remain the property of Natures Science and will not be supplied to another party. Emails are sent to customers / site visitors who register their interest with us to receive product information. All automated emails contain a link which can be used to unsubscribe from our database.

Legal Disclaimer
The Company may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on us, our partners, sponsors, investors, or affiliates; (b) protect and defend our rights or property or those of our users, and (c) act as immediately necessary in order to protect the personal safety of our users or the public.


If you have any questions, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it